Bay Sleep Clinic Text Messaging Privacy Policy
Overview
The Bay Sleep Clinic SMS privacy statement recognizes the value of privacy of the patients and others with text messaging information saved in our databases.
This privacy notice provides more specific information on how the Bay Sleep Clinic text messaging service collects and processes your personal information.
Scope
The notice applies to our practices for gathering and disseminating information related to the Bay Sleep Clinic text messaging service and is meant to provide you an overview of our practices when collecting and processing personal information.
How We Collect Information
We collect personal information in the following circumstances:
- Direct Collection, when you fill patient registration forms or provide information by responding to text messages
- From web site, when you register as patient, doctor or other type of user or automated processes, when we may gather information as you interact with the service.
What Type of Information We Collect
Direct Collection
We directly collect the following personal information:
- First and last name
- Phone number
- Opt-out preferences
- Content of your text message responses to us.
The accuracy of your contact information in our system is critical for the delivery of text messages.
Automated Collection
We automatically collect the following personal information:
- Device status indicating whether a device is available for messaging
- Carrier (e.g. Verizon, AT&T, etc.)
- Country associated with the phone (we are not sending international text messages)
- Delivery status
- Error codes indicating why a message was not delivered (e.g. number associated with a landline, unreachable device, etc.)
How This Information Is Used
We use the personal information we collect to communicate with you regarding Bay Sleep Clinic operations and services, such as:
- Public Health and Safety, to ensure your wellbeing or the wellbeing of others.
- Updates, to keep you informed of important dates or activities specific to your relationship with Bay Sleep Clinic.
- Reminders, to remind you of your appointments or billing status and activities
- Promotional Activities, to share opportunities that may be of interest to you, incentives, discounts, and offerings though a variety of Bay Sleep Clinic services.
With Whom This Information Is Shared
We do not sell or rent your personal information. We may, however, share your personal information in limited circumstances, such as with Bay Sleep Clinic partners or external service providers that support business activities.
We require our service providers to keep your personal information secure, and do not allow them to use or share your personal information for any purpose other than providing services on our behalf.
We may also share your personal information when required by law, or when we believe sharing will help to protect the safety, property, or rights of the Bay Sleep Clinic
What Choices You Can Make About Your Information
If you wish to unsubscribe from text messages for a campaign, you can Reply STOP to opt-out; For assistance Reply HELP; Message and data rates may apply; Messaging frequency may vary.
Please note that unsubscribing from text messages from one campaign or service will not unsubscribe you from other campaigns or services. Unsubscribing will not remove your information from source Bay Sleep Clinic systems.
How Information Is Secured
Bay Sleep Clinic recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage. The source Bay Sleep Clinic strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.
Privacy Notice Changes
This privacy notice may be updated from time to time. We will post the date our notice was last updated at the top of this privacy notice.
Who to Contact With Questions or Concerns
If you have any concerns or questions about how your personal data is used, please contact source Bay Sleep Clinic at 866-88-SNORE